Frequently Asked Questions (FAQs) – Luxury Gets

Here are some of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly appreciated. If you have any additional questions, please email us at Help.luxurygets@gmail.com.

Q: Is COD (Cash on Delivery) available?

Ans: Yes, COD (Cash on Delivery) is available.

Q: How long will it take for my items to arrive?

Ans: Orders usually take a minimum of 2 to a maximum of 6 business days to arrive. Shipping times may vary depending on the product demand and delivery location.

Q: Do you provide a refund or return if I face any issue with the product?

Ans: Yes, we have a simple 5-day return and refund policy. Please check our policy section for full details.

Q: How long will it take to receive a tracking number?

Ans: It usually takes 1–2 business days to receive your tracking number.

Q: Will I receive a confirmation number when I place my order?

Ans: Yes, all customers will receive an order confirmation after placing their order.
Note: Please contact us if you do not receive one within 12 hours.

Q: Who can I contact if I have a problem with my order?

Ans: For any order-related inquiries, please contact us at Help.luxurygets@gmail.com.

Q: How can I pay?

Ans: We accept all major Credit Cards, Debit Cards, UPI, Net Banking, etc. We also offer Cash on Delivery (COD) where available.

Q: Is checkout on this site safe and secure?

Ans: Yes, all purchases on this site are safe and secure.

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Q: How do I cancel my order?

Ans: If you wish to cancel your order, please email us your order number at Help.luxurygets@gmail.com.
Note: Contact us within 12 hours of placing your order if you wish to cancel.